Regulatory Information

Codes of Conduct

IFB Code of Conduct

Introduction

This Code of Conduct sets the ethical and professional standards expected of every employee of IFB. It guides our actions and decisions towards the highest levels of integrity, respect and accountability.

Ethical principles

  1. Integrity and honesty. Every employee performs their duties with integrity and honesty, and ensures accuracy and transparency in all communications and transactions.
  2. Professionalism. Employees treat colleagues, clients and business partners with respect and courtesy, and act at all times to the highest professional standard.
  3. Confidentiality. Confidential and sensitive information must be safeguarded. Employees protect the privacy of our clients and the Bank’s proprietary information against unauthorised disclosure.
  4. Compliance with the law. Strict observance of laws, regulations and internal policies is mandatory. Employees must know the regulatory standards that apply to their roles.
  5. Conflicts of interest. Employees avoid any situation that may give rise to a conflict of interest, and disclose any potential conflict to management for guidance and resolution.

Operational standards

  1. Client service. We provide outstanding service to our clients and meet their needs promptly, attentively and professionally.
  2. Risk management. Employees contribute to the Bank’s risk management and observe all risk policies and procedures, to protect the interests of our clients and of the Bank.
  3. Protection of assets. Employees are responsible for the proper use and security of the Bank’s physical and digital assets.

Workplace

  1. Diversity and inclusion. IFB stands for a diverse and inclusive workplace. Discrimination, harassment and unfair treatment of any kind are not tolerated.
  2. Professional development. The Bank supports the professional growth of its employees and encourages continuous learning.
  3. Health and safety. A safe and healthy working environment is a priority. Employees report any hazard or safety concern to management.

Accountability and enforcement

  1. Reporting breaches. Employees are encouraged to report breaches of this Code, or other concerns, through the appropriate channels, without fear of retaliation.
  2. Disciplinary action. Breaches of the Code lead to appropriate disciplinary action, from reprimand to suspension or dismissal, according to the severity of the breach.
  3. Review. The Code is reviewed regularly and updated as laws, regulations and best practice develop.

This Code is the cornerstone of IFB’s ethical framework and reflects our commitment to excellence, integrity and social responsibility. Every employee is expected to uphold it. Compliance with the Code is more than adherence to rules: it is the foundation of our corporate ethos and of the trust our clients, shareholders and communities place in us.